HL
Hanani L

1 reviews | Active since Jul 2015

08 Jul 2015, 15:51

DONE WITH ABSA

For a week now I am unable to use my bank card, because the lady at help desk recommended me to get a new card. I went back once to say my card is not working, then another lady said I had to Flicka, went<br> went back twice on different days with form... first time husband did not sign at right place,(which they did not indicate somehow so we know where to sign. ) Second time because I am fed up I went to checkers Fleurdal absa, this time the bank manager were not there to sign the paper... I am still unable to use my card. And all of this after I did not even want a new card. I am done with absa... I was a very loyal absa client, in fact I was at Volkskas and then Absa my whole life. Oh and when I asked if I van maybe draw inside the bank then, they said no... so how the heck am I suppose to throw in petrol etc????

0
Replies (1)
Absa
Absa's reply09 Jul 2015, 09:01
Official
Hello Hanani,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,