Don't want to help

<p>I am under debt review and I have an absa cheque account. I didn't use it for the last 2 months as I had to change my banking details due to not being able to use the account anymore. There is outstanding balance on the account to which I do not have the money to settle at the moment but the branch didn't want to close the account which means charges will continue to increase. I explained this to the branch but the management was insisting I need to settle the balance before they can close the account even though I am on debt review. I am very disappointed at the service I received.</p>