Don't try online loan application

I app**** for a loan last week already on my online banking(It's now Friday of the following week). I called them on Monday to check whats happening. The call center asked me to send the paperwork again, which I did. I called again on Wednesday and was told it's with the assessor and that he would put a note on it as urgent. I called again on Thursday, but was told it was withdrawn. The lady said that she would enable it again and the assessor would call me before end of business( still waiting). I called again this morning and was told again that it was withdrawn, but the assessor would call before 12(uhm . . .). While waiting on hold I emailed the paperwork again for just incase I was asked to do so again. I called again just after 5pm. The lady said that the assessors had gone home already. And that I should send through the paperwork again, but they would still only be able to help me in 3 days or so. Seems like the good service ends with the call center.