NvdW
Nardus van der Watt

1 reviews | Active since Dec 2010

06 Jul 2015, 18:43

DON'T Switch to ABSA!!!!!

I have opened an Platinum Cheque Account online on the 28th of May 2015. 2 weeks later I haven't heard a word so I called the Call Centre - I were transferred to not less than 8 different dev's and still no feedback. Then I were told they can't open an Account online and I have to go into the branch. I went 3 times to the Branch and EVERY TIME I had to stand in a que at Enquiries for not less than 1 hour and then another hour at the consultant = a total of 4 hours incl. my travel time to waste. After the 3rd time they \forgot"to uplift the HOLD on the account and my Salary return to the company.<br> On receiving my Cheque Card there were no documents or sealed envelope - just the card.<br> Bear in mind"

0
Replies (1)
Absa
Absa's reply07 Jul 2015, 12:23
Official
Hello Nohelp,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,