FK
Ferenc K

1 reviews | Active since Apr 2014

13 Jul 2015, 14:33

Don't open an ABSA Business Banking Account

I opened an ABSA business banking account and waited 3 months for my business card.<br> When it was ready after 3 months (standard turnaround time 5 days) I was notified to come and collect.<br> In doing so i was told that it was not ready. This same situation occurred twice, wasting my time and money on both occasions. <br> <br> Eventually I had to call the call center and lay a complaint in doing so I received my card (not sure why it came to this in the first place). Further to these issues ABSA would not let my company representative set the pin for this account. As a result I am forced to visit another branch to set a pin. In doing so I was notified ABSA Sandton City did not activate the card correctly and I cannot set my pin therefor not use my card.<br> <br> I recommend that people do not use ABSA as it will be harmful for your business and I will cancel my accounts at the earliest possible convenience. Thank you for nothing ABSA and more specifically Simon from ABSA Sandton City branch.

0
Replies (1)
Absa
Absa's reply14 Jul 2015, 08:13
Official
Hello Ferenc,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd