Don't have words

<p>On 7 September sent an email to ********** I called in to check whether the email was received. I was then told it would take 5 working days to update their system. I called again on the 5th working day, spoke to Dali, who then told me it takes 5 to 10 working days. Today is the 11th working day and my profile with ABSA is still not updated. </p> <p>I am so frustrated with the lack of service.</p>