SW
Samantha W

1 reviews | Active since Sept 2016

20 Mar 2017, 16:44

Don't bother with the ABSA Mega-U Youth Promotion

<p>My daughter has an ABSA Mega-U account and qualifies each month to request one of the items on the promo offer - usually the free Nu-Metro cinema ticket. She actually receives an SMS message confirming that she has qualified and usually then does the USSD phone process to get the ticket code. However, it is usually a hit or a miss with ABSA and/or they company they are using to run this promo. After successfully completing the request, we always get a confirmation SMS indicating that the ticket code will be sent shortly. When it does work it can be a quick as a few minutes later, otherwise you can forgot about it... then don't bother about calling the promo company's website - they hardly never answer and when they do it is likewise a 50/50 chance you'll get the code. Worked OK in Jan'17, but have yet to receive Feb'17 and Mar'17. So don't waste money on the USSD process or calling the promo call centre!</p>

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Replies (2)
SW
Samantha W's update20 Mar 2017, 16:48
Reviewer Update

For other readers, just discovered what company is running the promo for ABSA - it's TLC Marketing Worldwide...avoid them or any company using their services!

Absa
Absa's reply22 Mar 2017, 09:42
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd