PS
Pieter S

1 reviews | Active since Oct 2014

04 Nov 2015, 08:52

Don't also get stuck with (bl)ABSA's incompetence!

I am highly agitated with the incompetence I've experienced for some time now from absa and mittah mbele and would like to know from ABSA: <br> Why do I have to rica my business account almost every year as I did not have to with FNB since I opened my account with FNB in 2008? <br> Why don't I get notifications from absa like with Nedbank? Nedbank at least notifies its clients looong in advance before just block their account overnight which makes me look like a total fool in front of a supplier because the card rejects.<br> Besides looking like a fool, I could not buy and if I can not buy I can not sell and if I can not sell, I don't need your account. Simple economics but why do you, ABSA, go out of your way to make it as difficult as possible for this number? <br> You have all the documents on record - nothing did or can change! Why do you require over and over.....? <br> Ur 1 branch is closed on Sat and the other doesn't honour their appointments - no use 2 request me 2 go in 2 one of these.<br> Why don't I get a proper answer from mittah - just an e-mail with half hearted answers riddled with grammar mistakes that is not explanatory at all?<br> Is this what my very expensive bank charges buys?

0
Replies (1)
Absa
Absa's reply04 Nov 2015, 12:47
Official
Hello Pieter2007,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd