TH
Tony H

1 reviews | Active since May 2016

28 Feb 2017, 09:12

Don't accept payments from ABSA

<p>This is fair warning for all that accept EFT transfers from ABSA Bank for goods or services.</p> <p> </p> <p>See the following EFT transactions</p> <p>2017/02/01 279.00 CREDIT TRANSFER ABSA BANK 5338*********755</p> <p>2017/02/03 -279.00 MONEY TRANSFER DEBIT ITEM REVERSEDABSA BANK 5338** </p> <p> </p> <p>On the 01 Feb 2017 an ABSA customer made and EFT into our Standard Bank account and we provide service for this value on the same day.</p> <p> </p> <p>On 03 Feb 2017 ABSA recalled the funds with no consultation!</p> <p> </p> <p>How does ABSA have the right to just TAKE funds out of a Standard Bank account with no mandate?<br />How does Standard Bank just allow this to happen without consultation? (And YES, you thought Standard bank was protecting the interests of your bank account.)<br />I reported this ***** to Standard Bank.<br />Std Bank investigated and say the responded that ABSA Bank (yes, the people they allowed to de***** my Standard Bank account) will not respond to the bank but will only respond to me (the account holder) and that I must contact ABSA.<br />Now hear this ABSA.</p> <p>I’m not your customer,<br />From your actions above I will never be.<br />You have accessed my account ********ly and you have facilitated ***** on a Standard bank account.<br />You will follow the correct banking procedure as it applies to recall requests. You have no right to debit my account!<br />This is not a debate, put the funds back in my account or face ******** charges.<br />Standard Bank:</p> <p>You have facilitated ***** on our Standard Bank account. <br />You have an obligation to protect our account against suck ********** attacks. <br />There are rules and regulations that apply to inter bank transactions. Apply them and MAKE ABSA refund the ********** debit on my account.<br />If you cannot apply the rules then you are responsible to refund this transaction.</p> <p> </p> <p>Banking is a DIABOLICAL industry indeed! </p>

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Replies (1)
Absa
Absa's reply28 Feb 2017, 16:08
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd