MR
Makhado R

1 reviews | Active since Mar 2009

11 Aug 2015, 12:40

DON_A|_T INSURE YOUR PROPERTY WITH ABSA !!!!

I logged a claim for my geyser last week Monday the 3rd of August 2015 and to my amazement the call has not been attended to . I have been provided with a claim no:*** and have called Absa on several occasions where they have even referred me to the contactor dispatched however even up until now I have only have had the assessor show up at my house . NO ONE ELSE HAS SHOWN UP ! This is the worst kind of customer treatment I've ever had ! I will be cancelling my home insurance and moving it elsewhere!!!!

0
Replies (1)
Absa
Absa's reply11 Aug 2015, 13:01
Official
Hello makhado1,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd