Doing job half

I only saw that My debit card expired when I wanted to use it. Went to ABSA Tambotie mall. Sat almost 2 Hrs in the que just to get card renewed. After they gave me the new card I asked if everything on this new card was activated and I was told "yes its just like your old card". 1st place I stopped later that night tried to tap my card and guess what? It didn't tap. Now I have to go back again to ABSA to activate my tap on the card. Surely sit there again hrs. just because they did not due a proper job 1st time. I'm working and now have to make a plan to get to them., What a inconvenience.