Does virgin money want clients?

<br> I tried various times to apply online for a virgin money credit card as a new custommer. However, when I tried to do a online application the application bomb out at various intervals. I first phoned, had to hold on for 5 minutes, them and got a reply they will help me and that they will phone back, nothing happen . I then wrote a email to them at the email adress provided as info, but they only reply that they will come back to me via phone shortly.<br> <br> The reluctance of Virgin money to assist caused a lot off frustrations because the 28 January 2015 email from me was my third attempt. They continue to ask me whether I am a member and info off membership but nowhere do they provide assistance for registraqtion off a new membership. It is as if a computer reply back to me and not a person which is insulting and it felt as if the person or thing wroting back always write back with a standard reply. <br> <br> Virgin money South Africa dont provide a complaint platform or it is hidden somewhere on the global internet that is why I ask you for assistance. Up to now they didnt came back to me or ask me via email whether I still want a virgin money credit card or not, neither were there any effort