1 reviews | Active since May 2017

26 Sept 2022, 15:18

Does anyone still work at ABSA?

93 minutes on the phone trying to get through to any human at ABSA to figure out why after two weeks and numerous emails why they cannot process and complete an application

0
Replies (3)
Absa
Absa's reply27 Sept 2022, 09:53
Official
Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,

's update29 Sept 2022, 08:47
Reviewer Update
@Nthabiseng Sibande, this issue is still not resolved
Absa
Absa's reply29 Sept 2022, 11:14
Official
Dear Ronel

I know that hence why we gave you the date for the 30th.


Nevertheless, it has now been finalised.

Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,