Does ABSA want your business!

I was called by a lady from Plumstead branch to ask whether I would like to open a Gold Value Bundle account as my Savings account was killing me with fees. I was quite impressed so I made an appointment at Plumstead branch. Well an hour and half later, I walked out of there with no account open due to the consultant not knowing her product. I then went into Constantia branch last Friday to open it there but was told, no consultants available so could I make an appointment. My appointment was on Monday, 12th Oct @ 9.30am. After about 10 minutes I was told that the Bank Manager, who also opens the accounts, was running late! I was asked if I could come back. I was furious as no-one even had the courtesy to phone me beforehand to tell me this. I was asked for my number so she could call me when she got in. Well it is now Tuesday and no phone call!!!!<br> Does ABSA want my business or not?