MN
Marc N
1 reviews | Active since Jul 2014
13 Jul 2015, 07:05
Does ABSA care about new clients
WOW, pathetic would actually be a compliment for ABSA seeing how I have been treated.<br> <br> On the 10th of June 2015 I opened a new cheque account (New Cheque Account *** [EC: f6ad3584]). On the 17th of June I had to write a bad report on Hellopeter as nobody even bothered to phone me back. Link to report - (http://hellopeter.com/absa/complaints/new-client-treated-like-sh-***).<br> <br> It is now the 13th of July, a month has past ABSA, since I have opened the account but I am still waiting for my card to be delivered to the branch I requested. Go listen to the telephonic recordings, branch is Oakfields, Benoni. I guess ABSA is deducting the monthly fee. How difficult can this really be?
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Replies (1)Absa's replyOfficial
13 Jul 2015, 10:27Hello MarcNel,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply13 Jul 2015, 10:27
Official
Hello MarcNel,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
