SV
Suzi V

1 reviews | Active since May 2018

13 Sept 2018, 10:09

***** bad service

i have been struggling since 4/9/2018 to settle my credit card with ABSA bank. I have been given 3 different account numbers by the telephone consultants and today i made a 4th attempt to settle the account. From yesterday til today they are charging me approximately R250 more because my account wasnt settled by yesterday. Fortunately i have all the proof that i have attempted to transfer the money without any success. I am very disappointed in the way they try to make money from their clients and also the poor service received from the consultants.

0
Replies (2)
Absa
Absa's reply13 Sept 2018, 13:03
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

SV
Suzi V's update13 Sept 2018, 13:21
Reviewer Update
please send me your email address to my email ***