KB
Keagan B
1 reviews | Active since Nov 2019
04 Dec 2020, 17:22
Documents
Absa Vehicle and asset is different omg. There is so much confusion. I have been waiting for my Natis documents. Been calling and being promised it will be send to my nearest branch and nothing. Absolutely shocking services, Lebogang Mashiane dont even respond to emails. I am so sick of this bank. I cant wait to finish with them.
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Absa's replyOfficial
07 Dec 2020, 17:01Dear MR KD BENSON
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply07 Dec 2020, 17:01
Official
Dear MR KD BENSON
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,