US
Ursula S

1 reviews | Active since Aug 2016

05 Aug 2016, 11:55

Dobble debit issues when changing to cheques account

<p>I have been double debited multiple times when I changed from a savings account to checque account because some of the debits is still trying to go off on the saving acount which is empty and therefore I get penilized and the risk of getting blacklisted.</p> <p>I have been going from branch to branch to try and sort out this problem and still no sucsess from any of the branches.</p> <p>It's costing me a furtune to keep on driving to ABSA all the time to get a problem solved that shouldnt have been there in the first place as well as paying double for most things.</p> <p> </p> <p>This problem has been going on for a month now and I simply cannot waste more money for such a simple issue and it will simply be better to change banks an not waste more money.</p> <p> </p> <p>The amount of time and money wasted is rediculous for trying to just change to a cheque account.</p> <p> </p> <p>I need to get this sorted and a lot of charges reversed because I cant waste more money and time with ABSA</p>

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Replies (1)
Absa
Absa's reply05 Aug 2016, 13:06
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd

Best regards,