Do yourself a favour, and do a Steve!

I app**** for a new account with Absa online a few weeks ago. 13 days ago I got an sms requesting documentatation and a completed application form, which I emailed to them.<br> <br> From last Monday onwards I kept on attempting to call the call centre to find out the status of my application, after I waiting on the phone endlessly, I got through to a consultant, who refereed me to another dep[abutment.<br> <br> The other department said that the computers were offline, so he couldn't't check the status of my application, and promised to call me when they were back online, which they never did.<br> <br> After numerous calls, waiting on the phone for help and being sent from pillar to post, I went into your Sandton Branch. After talking to a consultant, I have decided to cancel my online request, and apply in the branch instead, so this morning I called into the call centre to cancel my online application, and was once again left holding for the call centre and when I spoke to a consultant, I was once again sent from pillar to post.<br> <br> I would like to cancel this application, and go into the branch to reapply. If this isn't resolved timeously, I will do a Steve and change to FNB<br> <br>