Do you value money more than someone's life????? Also, Horrible service and attitude by your consultants!!!!!

On 15th of August I fell sick and on the 16th I was feeling miserable, as I had no funds I had to borrow money to see my local GP. I was than diagnosed with food poising and needed an ultra sound to be done urgently as he said they is something going on inside my stomach, then to come back to him and he will put me on an appropriate treatment, for the interim i was given something to dull the pain. I have a fixed deposit that i started this year March I contacted the call center that night and they said i can proceed to the bank the following morning and withdraw the money and they will be a penalty for an early withdrawal. I agree on this as we were both on agreement that i will get the money and i can proceed to get my scan done. The following morning barely able to walk i get a lift to the bank in excruciating pain i proceed and wait for my turn with the consultant. After waiting for about 15 minutes in pain and lucky the bank surprisingly wasn't busy for a Friday it was my turn, this is where things changed and made me write this review. Two consultants spoke to me(females), I can not re-call their names but i was severed at counter 26. They were down right nasty with me and giving me attitude only(actually the entire time), after even telling them my conversation with the call center agent and giving them my documents stating that i needed the scan to be done emergent they refused to withdraw and give me my money stating that i must wait, come back on Monday morning, speak to the area ahead, than within two weeks from Monday i will have an answer if they can give me my money back or not i asked them to try and get someone who can help me even if its telephonic-ally they had a cheek and said i must go back and call the call center and tell them not to say things they don't know of, so i must be made a running parrot whilst in excruciating pain?? Also, a side note i did have proof that its and emergency and i needed the funds. After my efforts here proved futile i went home with my pain getting much worse. I took the pain tablets i was given and rested till Saturday morning. The pain had escalated till such a level that my family member had to rush me to hospital in the middle of the night (Saturday) because i could no longer take the pain. I was given medications, had some blood tests done and admitted overnight and released the next day. So my question, do you'll damn value money (correctly been said my money) over my life????? Who now is going to pay for my stay at the hospital and all my blood tests and the medication i was given?? I can even now furnish you'll with proof that my blood tests did show abnormalities and that i really needed to do the scan emergent. So what if i waited for Monday and didn't make it to see Monday?? All that needed to be done is give my money after deducting your penalty than i could have done my ultrasound and gone back to my GP to be put on treatment. DO you see what happens when you have *********** stuff members?? You'll have clearly preached the code of conduct, ethics and the terms of my investment. I want answers and if i don't get them or my money i will proceed to take legal action against you ABSA, this level of service is inhumane. Have and awesome Monday, God Bless.