Do you really want to be in by business

Item: Absa
Rating: 1
Author: Nandhagopaul G

I have been trying for almost a month to obtain a credit account with ABSA. I even logged a complaint with Action line. The service is disgusting. No one has resolved my application after a month. I cannot believe that huge businesses can still be doing well, or is there so little competition that we have to accept such shocking response.

Helpful (0)

Replies (3)

Absa's replyOfficial

12 Apr 2021, 10:21

Dear Vicky Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care

Absa's reply12 Apr 2021, 10:21

Official

Nandhagopaul G's updateReviewer Update

12 Apr 2021, 20:28

Hi Rezona. It is way past 4 hours. You definitely not serious about your business and customers

Nandhagopaul G's update12 Apr 2021, 20:28

Reviewer Update

Hi Rezona. It is way past 4 hours. You definitely not serious about your business and customers

Absa's replyOfficial

13 Apr 2021, 10:06

Dear Vicky Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards,Rezona Louw Group Customer Care

Absa's reply13 Apr 2021, 10:06

Official

Dear Vicky Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards,Rezona Louw Group Customer Care