GL
Gillian L

1 reviews | Active since Mar 2011

01 Aug 2017, 09:06

DO you really want Platinum Clients?

<p>A text message sent to my cellphone reads that Absa would like to upgrade my cheque account to Platinum and that a visit to my nearest branch on the 17 July 2017 would facilitate this. I visit my nearest branch ,Carnival Mall, on the 17 July 2017. A consultant explains that they do not have a Platinum consultant but that we can call East Rand and the Platinum consultant there would assist me. Well needless to say the consltant was not available and I subsequently left a message for the consultant to return the call.</p> <p>I am still waiting for that call................</p>

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Replies (1)
Absa
Absa's reply01 Aug 2017, 10:21
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd