Do not use the excuse

When I contacted ABSA insurance about the bad service of the service providers that they send to their customers little did I know that it would lead to bad service from their customer service. It does not help th . Customer to tell them that the service provider that they sent to me is no longer contracted to ABSA. That is your problem what I demand is that you sort out the problem and next time have the decency to get back to me. SERIOSLY!!!!