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Abeda D

1 reviews | Active since Sept 2016

26 Apr 2018, 13:13

Do not try to call ABSA ***** line.

Do not try to call ABSA ***** line. I called on 25 April 2018 and after 12 minutes gave up and tried again thinking I had dialled the wrong number. After another 15 minutes I finally got an answer. I was re-routed to another section and waited and waited and finally the line just went dead!!

Luckily for me, it appears that there was not anything missing from my bank account, but if it had been a real emergency, the ***** line was taking way to long to respond.

0
Replies (1)
Absa
Absa's reply02 May 2018, 14:50
Official

Dear Abeda Dawood

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange