sM
sudhir M

1 reviews | Active since Oct 2014

03 Jun 2022, 16:38

DO NOT TAKE VEHICLE FINANCE WITH ABSA

I CANNOT BELIEVE THAT THERE IS SUCH A USELESS BANK LIKE ABSA STILL RUNNING. I HAVE VEHICLE FINANCE WITH THEM AND FOR 2 MONTHS THEY HAVE NOT DEBITTED MY ACCOUNT AND NOW IT IS BECOMING MY PROBLEM WHICH I WILL NOT STAND FOR CAUSE YOU ARE MESSING WITH THE WRONG PERSON HERE. NOT ONCE HAS ABSA CONTACTED ME TO MAKE PAYMENT ARRANGEMENTS WHEN I PURCHASED THE VEHICLE BUT WHEN PAYMENTS ARE MISSED THEN THEY CALL VERY QUICK. JUST SORT YOUR **** OUT ABSA BECAUSE I WILL NOT BE HELD RESPONSIBLE FOR THE MISSED PAYMENTS ON THIS VEHICLE AND PLUS YOU ARE REALLY ****ING ME OFF I WANT A DEBICHECK MANDATE SENT TO ME OR THE NEXT STEP WILL BE A CALL FROM MY ATTORNEY AS THIS IS NEGATIVELY AFFECTING MY FINANCIAL SITUATION WHICH I WILL NOT ACCEPT. YOUR EMPLOYEES MENTIONED THAT ABSA HAS A BANKING ISSUE SO SORT IT OUT AND DO NOT MAKE IT MY PROBLEM.

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Replies (4)
sM
sudhir M's update04 Jun 2022, 17:20
Reviewer Update
ALSO PLEASE GET SOMEONE FROM YOUR LOANS DEPARTMENT TOO CALL ME CAUSE I DO NOT APPRECIATE THE WAY ABSA DOES BUSINESS AND THIS IS AFFECTING MY CREDIT RATING. WHY IS MY LOAN SHOWING 90 DAYS IN ARREARS WHEN YOU ARE DEBITTING MY ACCOUNT EVERY MONTH PLEASE GET YOUR FACTS STRAIGHT BEFORE MESSING WITH MY CREDIT STATUS. I CAN'T UNDERSTAND WHERE DOES ABSA GET SO USELESS EMPLOYEES FROM REALLY. I HAD ENOUGH OFF ABSA AND THERE USELESS STAFF. SORT THIS OUT IMMEDIATELY BOTH MY VEHICLE FINANACE AND LOAN ACCOUNT OR I WILL TAKE THIS TO COURT AS I HAVE MY BANK STATEMENTS SHOWING THAT MY LOAN IS BEING PAID EVERY MONTH AND THAT THERE IS A DEBICHECK LOADED ON MY ACCOUNT FOR THE LOAN SO WHY IS IT SHOWING IN ARREARS OF 90 DAYS. AS FOR MY VEHICLE FINANCE NO ARRANGEMENTS HAVE BEEN MADE TILL TODAY TO LOAD A DEBICHECK ON MY ACCOUNT AND ALL I HEAR IS THAT ABSA HAS A BANKING ISSUE FROM EMPLOYEES WHEN I TRY TO MAKE PAYMENT ARRANGEMENTS AND PLUS WHY MUST I DO YOUR JOB WHEN YOU HAVE SUCH USELESS INDIVIDUALS WORKING FOR ABSA. THIS IS AND ONLY THE WORST BANK EVER IN SA.
Absa
Absa's reply06 Jun 2022, 10:05
Official
Dear Sudhir Maharaj Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
sM
sudhir M's update09 Jun 2022, 08:58
Reviewer Update
HI THERE

I AM GETTING VERY FRUSTRATED THAT NO1 IS GETTING BACK TO ME IN REGARDS TO MY MATTER AND ITS GETTING TO A POINT WHERE I AM GOING TO DEFINITELY HAND THIS OVER TO MY ATTORNEY AS I CANNOT HANDLE *********** PEOPLE THAT CANNOT FOLLOW CUSTOMER SERVICE. IT DOES NOT TAKE 4 DAYS TO INVESTIGATE AN ACCOUNT. THIS IS AFFECTING MY LIVELIHOOD AS MY CREDIT SCORE HAS DROPPED BECAUSE SOME IDIOT IN ABSA IS NOT DOING THERE JOB PROPERLY. I NEED ANSWERS AND I NEED THEM ASAP REGARDING THIS MATTER.
Absa
Absa's reply09 Jun 2022, 13:50
Official
Dear Sudhir Maharaj Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards,Group Customer CareRezona Louw