AJ
Amanda J
1 reviews | Active since May 2018
03 Aug 2020, 15:58
DO NOT TAKE OUT AN ABSA LIFE POLICY - YOU'LL NEVER BE ABLE TO CANCEL IT
I have sent numerous emails, SMS's, tried to call etc. but I am still waiting for them to cancel my ABSA life policy as requested. And they even deducted the debit order after I told them to cancel it! USELESS!
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Absa's replyOfficial
04 Aug 2020, 10:20Dear Amanda,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply04 Aug 2020, 10:20
Official
Dear Amanda,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd