kM
kaylene M
1 reviews | Active since Oct 2014
27 Oct 2022, 13:46
DO NOT REFER ME TO YOUR SOCIAL MEDIA CASE MANAGERS PLS
Bad bad service from the moment I switched my salary over to absa. Only 2 of my debit orders were moved to absa. Requested bond be restructured no response after submitting documents. And please dont insult me ant further by sending this request to your *********** “social media casemanagers” they have not been able to assist. This is an ongoing problem and this needs to be address by a manager
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Absa's replyOfficial
27 Oct 2022, 15:27Dear Kaylene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply27 Oct 2022, 15:27
Official
Dear Kaylene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management