kS
karel S
1 reviews | Active since Jun 2013
16 Aug 2023, 14:59
DO NOT PAY TRAFFIC FINES USING THE ABSA BANK APP - IT DOES NOT GET PAID!
DO NOT PAY TRAFFIC FINES USING THE ABSA BANK APP - IT DOES NOT GET PAID! Getting the fine to show that it has been paid at the traffic department is impossible. I've been to the local ABSA branch and sat in the queue for almost and hour (while being a ABSA Private Banking Client - which doesn't help!)
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Absa's replyOfficial
16 Aug 2023, 15:34Dear Karel Steyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply16 Aug 2023, 15:34
Official
Dear Karel Steyn Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw