1 reviews | Active since May 2016

30 May 2016, 08:37

Do Not Open Account in ABSA!

<p>A month with my bank account blcked because workers and managers from ABSA DO NOT know say what the problem is. I went 3 times to submitt my FICA docs and the 4th time they said "oooh..this doesn´t match"... Again waiting 3 working days more to hear on the phone " upppsss... the number of your passport is wrong... the person who opened this account wrote a wrong number". How am I going to know how to do thwir job?. This is already a month without being able to use MY OWN MONEY!..... The only solution is OMBUDSMAN</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply22 Jun 2016, 08:15
Official

Dear

Thank you for your email.

We apologise for the delayed response.

Absa is committed to service excellence and we sincerely apologise for any inconvenience you may have suffered as a result of this incident.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd.