JW
John W

1 reviews | Active since Jul 2011

25 Aug 2015, 14:22

Do not give ABSA a chance to take your money

ABSAlutely useless bank. Their foreign payment functionality does not work, after their experts have been fiddling with it for a week, and they keep taking money from my bank accounts without being able to explain why. Last time I caught them red handed, they apologized and gave the money back. Let's see what their excuse is this time. The Randridge Branch could not explain this morning why their head office took money out of my account on the 19th of August. And the head office could not be bothered to answer the phone when the bank employee tried to call them.

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Replies (1)
Absa
Absa's reply25 Aug 2015, 16:26
Official
Hello Johnsylvan,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd