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rosie K

1 reviews | Active since Jun 2020

10 Jun 2020, 19:30

Do not do business with this business.They are not serious..

Stupid bank I have ever seen..I went there 3 months ago to open a business account and the account is still not open.They been sending me up and down.Later they called me to go to their office for a different form because the first one they gave to me isn’t the right form so they need to start all over again.It been two week since I filled the second form.I called them yesterday to find out if the my account is ready and the lady told me they are waiting for KYC to call them.She doesn’t even know when the account would be ready..They’ve wasted my time all this while.I have been at their office more then 10 times stupid people..!

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Replies (1)
Absa
Absa's reply11 Jun 2020, 08:59
Official
Dear Rosie Kusi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .   Kind regards,Rezona Louw Group Customer Care