MP
Michael P
1 reviews | Active since Jul 2010
29 Sept 2019, 14:08
Do not buy electricity on the ABSA app
Just bought R100 on the ABSA mobile app. Gave me a token, took my money. The token didn't work, and according to Eskom, they didn't receive a payment. Absa want me to investigate this myself apparently. I've made 3 phone calls today, to Blue Label, Eskom and ABSA. Nobody has helped me. ABSA is offering a service that does not work.
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Absa's replyOfficial
30 Sept 2019, 10:07Dear Michael,
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Absa's reply30 Sept 2019, 10:07
Official
Dear Michael,
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will be in touch to obtain additional information.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd