Do Not Bother with ABSA BANK

Very poor Service. Waiting at the 'Customer Service" counter for 45 minutes, just to pick up my credit card. When I specifically asked the credit card to be delivered at a specific branch - they did not do so. Eventually coming to the service consultant - and he is saying it is at another branch in town, and willl take 3-5 days to be delivered at the branch I requested. Only to people at the customer service counters...NO SERVICE. The other consultant was busy with 1 lady from before I arrived at the bank. No 'fast que' just to collect a credit card. Nobody to greet you at the door, and redirect you for your business like other banks. I told the person that was helping me, it is terrible terrible service to wait for so long, and then not even being helped. When I took my ID and got up to leave...he spoke in his language and laugh out loud with the colleague next to him. THINKING OF CHANGING BANKS. I have to repair my windscreen also, and since my car insurance is with Absa Activate - I heve sent like 10 emails, requesting the procedure to claim for this... NO REPLY.