DO NOT BANK WITH ABSA THEY ARE EXTREMLY UNHELPFUL and RUDE

SHOCKING SERVICE - I called in to get advice on lump sum I was paying on my vehicle finance - I was told to email Fareed De Koker he emailed me options and once I paid the amount I mailed him asked to restructure as per emails - it's been a week and NOTHING been done - I have called into the call center daily being told Fareed is not in and nobody can assist me - there is also no manager available to talk to and supervisor put the phone down on me. I have reverted to complaints department and still await feedback. I will NEVER bank with ABSA again - thank goodness I have no other account other than vehicle.