LC
Lara C

1 reviews | Active since Mar 2012

15 Sept 2016, 12:58

Do not Answer phones and do not close deceased accounts.

<p>I requested accounts to be closed months ago, these accounts are for a business which has swopped accounts and need to be closed to stop clients from paying into the account, money is being lost each day that the accoutn is open! They are not answering their phones so I can't even complain!! ABSA is the worst bank to deal with deceased estates.</p>

0
Replies (1)
Absa
Absa's reply15 Sept 2016, 14:25
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd