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Nolwazi N
1 reviews | Active since Dec 2024
14 Dec 2024, 00:13
DO NOT ALLOW ABSA TO BE THE EXECUTOR OF YOUR ESTATE
My father passed away back in 2019 around June. Till this day we are waiting for them to give us Letter of Authority. They don't communicate anything with us. They just quiet. We are going into a new year and they are just not telling us what's going on with my father file. They are busy passing the file around. Can we just get a Letter of Authority. That's all we ask for. That bank is a mess. Please learn from our experience and not leave them in charge of your estate.
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Absa's replyOfficial
17 Dec 2024, 11:21Dear Nolwazi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe
Absa's reply17 Dec 2024, 11:21
Official
Dear Nolwazi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe