DN
Darryl N
1 reviews | Active since Jan 2017
30 Mar 2023, 17:28
DO NOT ACTIVATE
Last month my vehicle was involved in an accident. After submitting all relevant info required. I send an email to the claims validator K Naidoo which he clearly ingores I even tried calling the contact center and I still didn't get a clear answer. They keep saying there's nothing they can do as its with another dept. ABSA is this the service we pay a premium for???
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
31 Mar 2023, 06:16Dear Darryl Naicker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply31 Mar 2023, 06:16
Official
Dear Darryl Naicker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,