do cheque cards on the online payments not exist?

1) I received a Letter in July to say I must confirm that I want my card to sent to the branch. <br> 2) I came into the branch in Aug to do so, and am told there is nothing that the branch must do. <br> 3) End of Sept I received an SMS that I should go into the branch for my new card<br> 4) I came into the branch again at the end of Sept and am told I should just wait until the new card arrives, no card is ready<br> 5) I came in 30th Oct and I am told by Steed Floris that cheque cards are no longer issued. but he will have to apply for one via email to the cards deparment. which they do<br> 8) I follow up via email to brach & the cards department on the 5th November<br> 9) I receive an email from the cards department I should apply via the branch, dont they read their email, as it was a follow up, not a request?<br> 10) during week of the 18th Nov, I receive a call from ABSA rewards department saying I should sign up for rewards with me new card, I explain i have yet to receive it - she explains thats not her problem.<br> 11) after no notification for 4 weeks, they tell tell me the card is there ??<br> 12) i collect a card, but its a debit card<br> 12) most merchants dont accept debit cards<br> 12) give me a cheque card!!