MS
Melissa S
1 reviews | Active since Mar 2009
15 Jul 2015, 12:37
Distributing my personal information
I received a call on Friday from a company by the Name of Teletech who are calling on behalf of Absa trying to sell me insurance on my credit card - the issue here is that they new what my credit limit is on my credit card. There is a thing called the POPI act which prohibits personal information to be distributed without my explicit permission. I have lodged a complaint with your complaints department however it is now Wednesday and still no feedback has been given. !!!!
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Replies (1)Absa's replyOfficial
15 Jul 2015, 13:48Hello mmsaacks,
Dear
We refer to your Hello Peter posting requiring assistance from Absa Bank.
One of our Specialist will be in contact with you.
We sincerely apologise on any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear
We refer to your Hello Peter posting requiring assistance from Absa Bank.
One of our Specialist will be in contact with you.
We sincerely apologise on any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply15 Jul 2015, 13:48
Official
Hello mmsaacks,
Dear
We refer to your Hello Peter posting requiring assistance from Absa Bank.
One of our Specialist will be in contact with you.
We sincerely apologise on any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear
We refer to your Hello Peter posting requiring assistance from Absa Bank.
One of our Specialist will be in contact with you.
We sincerely apologise on any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
