AV
Andreas V
1 reviews | Active since Jun 2021
08 Jun 2021, 16:20
Dissatisfied with absa client services
Very dissapointed with how a debit order reversal matter is being treated, being referred to and fro different departments, but no one can assist
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Replies (1)Absa's replyOfficial
09 Jun 2021, 10:56Dear Andreas Visser
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation as well s the details of your the debit order you would like us to assist with . Please use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation as well s the details of your the debit order you would like us to assist with . Please use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply09 Jun 2021, 10:56
Official
Dear Andreas Visser
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation as well s the details of your the debit order you would like us to assist with . Please use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation as well s the details of your the debit order you would like us to assist with . Please use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
