Dissatisfied Client

It's very disheartening being excited about settling something that was still deducted.

I settled my vehicle finance on the 5th December already, and was assured that the debit order was cancelled.

I've since followed up, and I haven't received any response on it.

It's really practically having to beg for a response, as I've emailed all the individuals that's on my Main Contacts OOO.

I've have to follow up so many times in the life of this agreement I entered into, and leaves an extremely bitter taste in my mouth.

I work in customer service too, and I endeavor to continue giving my customers the best experience, where it doesn't feel as if though I'm doing them a favor.

I will furnish you with the proof with said individual.

I would like the amount paid back to me ASAP.