TK
Thabang K
1 reviews | Active since Dec 2014
25 Nov 2025, 09:37
Dissapointing service.
Good day ABSA Homeloan,
My mother passed away in September. I submitted all the details as requested. The Homeloan account was settled and the confirmation was send to the Executors. Today I wake up with a debit order from my account for the Homeloan. How is this possible if last month there was no debit order. Please can you sort this out and return this money.
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Absa's replyOfficial
25 Nov 2025, 11:01Dear Thabang Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply25 Nov 2025, 11:01
Official
Dear Thabang Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe