Mvdw
Marion van der westhuizen
1 reviews | Active since May 2013
08 Oct 2019, 14:36
Dissapointed
Absa has put a hold on my account and nobody can assist to remove it. I have spoken to a number of people and no luck. The same thing happend last year October as well. I am busy getting fed up. Its a bad debt hold. I know that I have account outstanding with ABSA but I have been paying them all along. I reversed my debit order last month due to financial trouble. I spoke to Titus Silima from recoveries dept and he said the only way to remove the hold is by settling the account. Where must I get money to settle. I guess the only way is to close my account and move to another bank. I am disgusted in ABSA. No help when needed.
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Replies (2)
Absa's replyOfficial
09 Oct 2019, 08:02Dear Marion,
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Absa's reply09 Oct 2019, 08:02
Official
Dear Marion,
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will investigate the matter and furnish feedback within the next 3 days.
Kind regards,
Rezona Louw
Group Customer Care
Absa Bank Ltd
Mvdw
Marion van der westhuizen's updateReviewer Update
11 Oct 2019, 08:35This is the 3rd day and no-one has contacted me. When I phone your *** they are rude and cannot even assist me. I get sent from pillar to post. All I need to know is Absa going to remove the hold on my account or do I need to move to another bank.
Mvdw
Marion van der westhuizen's update11 Oct 2019, 08:35
Reviewer Update
This is the 3rd day and no-one has contacted me. When I phone your *** they are rude and cannot even assist me. I get sent from pillar to post. All I need to know is Absa going to remove the hold on my account or do I need to move to another bank.