DISSAPOINTED

i pulled a itc report with transunion to discover that Absa has listed my account with Transunion as being 90days in arrears. Not sure where they recieved this information because my bank statement confirmed the debit order went off. Its says they have not recieved payment for April,May and June which is total ********. I then called the Customber serviice Account queries on ***and spoke to Sibaniso Khumalo who confirmed that there are no arrears. Before calling him i spoke to a number of other consultants (did not take names) who confirmed there is no arrears. THen last week i spoke to Phumzile from the ABSA restructuring department ***who once again confirmed no arrears and that i should go my nearest branch for a clearance letter to forward to Transunion. Before doing so i called Sibaniso and he said that he will be forwarding ABSA Credit Bureau . I then went into the branch 11/08/2015 and spoke to Zanele Sandipha who confirmed there is arrears and there is nothing that can be done. Sibinaso forwarded me the email he sent to ABSa credit Burea and he sent me confirmation that they recieved it. I EMAILED MY QUERY TO COMPLAINTS TODAY AND STILL NO LUCK!