SN
Sithembile Nzimande-Khumalo
1 reviews | Active since Dec 2014
19 May 2015, 07:55
Dissapointed
it's almost 2 weeks since i've logged a complain, nobody has bothered to call me back to let me know what's happening , anyway i'm glad i asked Refiloe to ****** close that credit card. who wants to do business with people that don't respect their customers.
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Replies (1)
Absa's replyOfficial
19 May 2015, 08:51Hello sthembile29,
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Best regards,
Absa's reply19 May 2015, 08:51
Official
Hello sthembile29,
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
Regular feedback to our clients is a crucial aspect of our customer service and we will ensure that the matter is being addressed internally.
We apologise for any inconvenience caused.
Regards,
The Virgin Money Team
Best regards,