Disrespectful and terrible Bank

Dear The Worst bank in South Africa,

Today I tried to lay a complaint against your utmost disrespect for my and my wife’s privacy but yet again this terrible bank can charge its customers service fees but delivers no service as no one answers the complaints lines or iets out of service. What a nice way to deflect responsibility and stick it to the customer.

I would appreciate a senior problem solver to give me a call as i am fed up of the terrible Bank not giving a damn.