Disputed transactions

Good day,

I am really disappointed with the systems and processes ABSA deal when you dispute a purchase, I’ve spend over 60 minutes on the phone during the day ….. Transferred from one employee to another.

When I called again this evening a gent informed me, are you aware another amount was deducted from your account. I mailed disputed purchases but not a word from them, I can’t wait weeks for the bank to decide what now, I need my money back. R960,95 and R2039.05, the bank have to reverse this transactions ASAP, you text me in the middle of the night with a 4, Including a 086 number ending on 557. I pay bank fees so that ABSA protect my money, I was never supposed to be delayed and wasting my time writing a complain. Tomorrow COB I want it reversed.

Regards