Dispute - ignorance at its best!

On the 29th May 2022, an amount of R83 described as 'cash fee' was deducted from my Absa cheque account. I've emailed Absa several times for an answer. Untill now, I did not receive any automated email acknowledge my dispute neither did I receive any reference number. The original email was sent to *** and to *** So sad that Absa is known as the worse bank in SA. As a former staff member I find Absa's ignorance and pathetic service as s disgrace. This is clearly the result of BBBEE / Affirmative Action !!!!!!! Just visit any branch and you'll see why. Staff chewing gum while busy with customers, consultants with rude attitudes and lazy etc. etc. etc.