Dispute

I visited the branch today to cancel my card and spoke to the ***** department, but they were unable to log a dispute for the transactions. I feel my concern was not fully understood. For clarity, I used Uber last month over a weekend and noticed the transactions only reflected the following week on a Tuesday, which caused confusion and inconvenience. Since then, I have been using my Capitec account for Uber rides. The last time I used my ABSA card for Uber was in April, and I have never subscribed to any services on the Uber App. My ABSA card has since been delinked and replaced with a Capitec card. I would like to formally dispute all Uber-related transactions on my ABSA account, as I did not authorise these charges in May. I also request investigation and reversal of the following transactions linked to cards ending in 8195 and 5776: 14 May: R10 15 May: R10 x2 16 May: R10 17 May: R70 (card replacement fee – I believe this is unfair) 19 May: R10 and R17.40 Kindly investigate and remove all unauthorised charges. I am available to provide any additional information if required