DISHONESTY ON THE POLICY COVER

***-7-2019I CONTACTED ABSA LAW FOR ALL ON THE 25/07/2019 REGARDING A LEGAL MATTER WHICH HAS A TIME TIME SPECIFIC PERIOD TO RESPOND. I GOT A CALL BACK ON THE 26/07/2019 AND ALL DOCUMENTS WERE EMAILED. I REQUESTED TO BE REFERRED TO AN ATTORNEY DUE TO THE URGENCY OF THE MATTER AND WAS DECLINED. THE AGENT THAT REQUESTED THE INFORMATION WAS ETIEEN JASON TYMAN. I TRIED TO CALL TODAY AND TO NO AVAIL NEITHER A MANAGER WAS ABLE TO ASSIST. I REQUIRE TO BE REFERRED TO BE REFERRED TO URGENTLY SO THAT MY MATTER CAN BE HANDLED AMICABLY AND GIVEN PRIORITY. I PAY A FOR THE MAXIMUM COVER PACKAGE AND MY POLICY STATES THAT AN ATTORNEY WILL HANDLE MY MATTER DEFENDED OR UNDEFENDED. I REQUIRE AN ATTORNEY URGENTLY. I AM NOT GOING TO RUN AROUND DOING AN ATTORNEYS JOB. THAT"S WHAT I PAY FOR! I AM NOT INTERESTED IN YOUR INTERNAL PROCESSES THAT TAKE 10 DAYS SURELY THERE IS PRIORITY ON CERTAIN MATTERS THAT REQUIRE A SENSE OF URGENCY .